Wideum RemoteEye - Get immediate live remote assistance
Help your workforce to solve any incidents with experts who assist with any problem.
Save time, money, and eliminate downtime caused by possible malfunctions. With the Remote Eye live remote assistance software, you have a personal expert with you at your side.
Experts will guide and help your workforce at anytime.
Remote Eye is Live Video Remote Assistance for Industrial Maintenance and Assembly with Smart Glasses, Mobiles and Tablets. Save Money and Time.
Remote eye is
A software solution based on smart glasses, smartphones, tablets and PCs to share information between on-site operators and support departments. It effectively assists users executing difficult tasks and operation maintenance, having real-time data at hand, while keeping a close look at the remote situation.
How it works
Connect to an expert with live video remote assistance to support you and fix any problem. Hands-free, cloud based, screensharing and quality solutions to efficiently communicate and solve any issue.
Remarkable functions
Functions that get your tasks done effortlessly. Remote Eye helps you to share information during the call, as well as recording and saving it for later revision with remote and third-party experts. Additionally, the red dot pointer makes it easier to focus on what is relevant.
Text messenger
Write messages with a multi-language translator (>50 languages)
Multi-call
Several experts on the same call
Connected to third-party experts without license
They can join the call with an email or code invitation
Offline records
Send offline files to an expert from your device
Red dot
Point to the real problem for quick solutions
Live drawing
Capture and edit an image of the video call in real-time
Remote Eye is a live remote assistance software for business with unique features to make a difference.
Unlimited Storage
Record save and save all your video calls and files
Multi-language
English, German, Spanish, French, Italian, Chinese, Japanese, Korean
System integration
Easliy integrated in your system: CRM,ERP,CMMS, Salesforce
On-premise available
Save data on our servers or yours
Highly compatible
Use our software with a wide variety of smart glasses
Manufacturing
Vuzix smart glasses are an instructor on-the-go. Ensure everyone receives the same detailed instructions for the tasks resulting in higher quality across the board.
With instructions displayed step-by-step, there is a reduced error rate for tasks. This real-time checklist, combined with video recording, allows for through quality assurance
Warehouse
The smart-glasses-connected picker will receive all necessary pick and order information in a convenient heads-up format. Instant user feedback on the success of a pic will decrease overall errors.
Recording enables managers to spot errors in picking and inefficiencies in workplace processes. Video can also be used for interactive training purposes when recruiting new staff
Field Service
Connecting with exports remotely allows workers to collaborate while away in isolated regions. With this technology, issue resolution is not limited to the availability of experts to travel. People can be contacted bases on their expertise rather than location, allowing for a smoother repair, maintenance, or upgrade process.
Health Care
Leveraging medical expertise is a world problem. Tele-medicine is the remote delivery of healthcare services through technology. Smart glasses are uniquely helpful for tele-medicine uses-cases in that onsite care practitioner can receive live expert interactive medical feedback while simultaneously acting on the feedback with their hands.
