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Orange

The Orange story: a commitment that spans the ages

Our commitment to a responsible digital world was not developed overnight; it is deeply rooted in our history. 25 years on, and the Orange brand brings together more than 147,000 employees and invests in 26 countries, serving 253 million customers around the world. With a strong identity, unique philosophy and new purpose incorporated into its bylaws, the brand ranks 66th in BrandZ Top 100 Most Valuable Global Brands 2020.

First launched on 28 April 1994 in a rather more analogue world, Orange celebrated its quarter century last year, all the while staying true to its original friendly and straightforward brand values.

The story began in the UK, with benefit-led services and the ethos of putting people before technology.

This DNA has remained intact over the years, even during periods of strong growth and social development, and even following its acquisition by France Télécom in 2000.

Public service heritage

France Télécom bought Orange when the European telecoms market opened up to competition in 2000.
The Senegalese group Sonatel was founded in 1985, following the French model, at the same time as the merger of the Office des Postes et Télécommunications and Télésénégal. It was privatised in 1997 and then incorporated into France Télécom.

In France, the incumbent telecoms operator was rapidly becoming the market leader thanks to its network quality. It started to move all of its subsidiaries under the same name: Orange. At the end of 2009, Orange was present in more than 30 countries serving 123 million customers.
Then on 1 July 2013, following a vote at the Annual Shareholders’ Meeting, France Télécom also changed its name to Orange, starting a new chapter for a company whose internal culture was embedded in public service.

The name France Télécom is no longer used, but the extensive French telephone network owes a lot to its historic infrastructure, which subsequently led to mobile telephony and the dawn of a new revolution: the internet.

Digital revolution and new skills development

In a world where we’re seeing new technologies and services emerging every day, Orange continues to play an important role. Thanks to the skills of its employees and their attachment to the brand values, Orange remains committed to providing benefit-led technology.

Over time, the founding values have made their way into the corporate philosophy: Human Inside. This was created from the same vision that progress must be useful to people, and it has since guided everything we do regardless of where we are or our sector of activity. As society began to change dramatically, adopting more and more technology, the promise was incorporated into our 2015 strategic plan called Essentials 2020: which aimed to bring customers closer to what matters to them.

The story began in the UK, with benefit-led services and the ethos of putting people before technology.

“We’re more than just a telecoms operator; we’re a player involved in everything that’s essential to our audiences: education, personal finance, culture and entertainment, cyber security, health and connected devices…”
–Beatrice Mandine, Executive Director Communications, Engagement and Brand